Returns and Refunds Policy

Definitions and legal references

This Website (or this Application)
The property that enables the provision of the Service.
Owner (or We or Us)
BeautyCouncil and BarberCouncil – The natural person(s) or legal entity that provides this Website and/or the Service to Users.
Product (or Service)
Product (or Service) refers to the items provided by this Website as described on this Website.
User (or You)
The natural person or legal entity that uses this Website.

Thanks for purchasing our products (or subscribing to our services) at https://www.beautycouncil.ca operated by BeautyCouncil and BarberCouncil.

We offer a full money-back guarantee for all purchases made on our website. If you are not satisfied with the product that you have purchased from us, you can get your money back no questions asked.

In order to be eligible for a refund:

  • you have to return the product within 30 calendar days of your purchase

Contact our customer services department to get a free shipping label.

  • Phone: 604-871-0222
  • Email: info@beautycouncil.ca

If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund.

If you would like to request a refund, please feel free to contact us by:

  • Email: info@beautycouncil.ca

The money will be refunded to the original payment method you’ve used during the purchase. Note that it may take 14 business days for a refund to show up on your account or credit card statement.

If you have any additional questions, feel free to contact us using the contact information below.

BeautyCouncil and BarberCouncil
PO Box 16002 Lynn Valley
North Vancouver, BC V7J 3S9
Canada
Phone: 604-871-0222
Email: info@beautycouncil.ca


Last Updated: March 30, 2021