How to prepare for an unmasked workplace

Woman with mask on her face

Four easy to follow steps to prepare for a workplace where masks are not required

Updated June 30, 3:15 PST

As COVID-19 cases drop, government agencies are going to drop their mandatory mask orders and leave it to clients and salons, spas, and barbershops to make their own rules. In this article, we help you consider some of the challenges ahead and offer some ideas to help you manage better.
  • How can you, your team, and your client base be better prepared for the coming days where masks are no longer required by health orders?
  • In what ways can you control the emotions as we transition away from masks?
  • How can you include your entire team in a collaborative process to transition together while keeping safe and sane?

Changes are coming

As vaccines take hold and health orders change, staff and clients will want to take their masks off inside of salons, spas, and barbershops. While many of us are planning for a “rip-off-and-burn-the-mask” day, the risk of infection from COVID-19 still lingers. That means personal service professionals will want to continue wearing masks over the next few weeks or possibly months.

What is the difference between an order and a recommendation?

ORDER: If health officials order mandatory mask wearing inside of public places (such as your place of business), there is no debate: masks must be worn. There were a few exceptions and we wrote about that here. You had the power of the official orders to lean on, and if a client chose not to wear a mask, you could call a local official to help you enforce the rules.

RECOMMENDATION: In the case where there are no orders, the government can only suggest mask use but not enforce it through any means such as a bylaw officer or even a police officer. As the owner of your business, you need to create your own workplace rules around mask use to clearly define if you are going to require mask wearing inside.

What do you need to consider moving forward?

Since there is a lot to think about, we broke this down into 4 steps:

  • Meet with your team to start
  • Make a plan
  • Create your communications
  • Go firmly with your plan

Let’s review each of these stages so you can break this into digestible bites.

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