How to contact us


MEMBERS: You can call our member services line during regular office hours. That number is your member dashboard.  To renew, update, or change your membership. You can also reach us via chat or via a priority form on your member dashboard.

NON MEMBERS: For general inquiries or about exam dates, call 604-871-0222 or complete the form below. Please note due to high demand, we answer specific questions regarding workplace, health, regulation, and educational concerns to active members. You can find general information on these topics in our news section.

CONSUMERS: To learn more about the industry of personal services, reporting a concern, or other information, visit our Consumer page.

We’re here to help you during these hours.

  • Monday – Friday: 09:00 – 04:00
  • Saturday – Sunday: Closed

General Inquiry for non-members